Privacy Policy – GLOWCO INTERNATIONAL PTY LTD

This Privacy Policy explains how GLOWCO INTERNATIONAL PTY LTD ("We," "Our," and "Glowco") handles personal information collected through our website, mobile app, and other interactions with our products and services. Glowco is committed to protecting your privacy and ensuring that your personal data is handled responsibly.

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What is Personal Information?

“Personal information” refers to data linked to your name or that can reasonably be associated with you, such as your IP address, email, mailing address, date of birth, phone number, photos, or purchase history stored under your name. Data not linked to your name is not considered personal information.

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How Do We Use Your Information?

Glowco uses personal information to process orders, provide services, and communicate with you regarding your account. We also use your information for marketing, purchase monitoring, and other legitimate business purposes such as fraud detection and debt collection.

We may collect additional data through passive technologies (e.g., site preferences, language, demographic data) or from third parties such as social networks. This data is used to enhance your experience, and we may use or disclose aggregated information for any legitimate purpose. We also obtain data from third-party data aggregators.

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Consent

How do we obtain your consent?

By providing personal information to complete a transaction, validate your credit card, place an order, or arrange a delivery, we infer your consent to collect and use your data for that specific purpose. For secondary purposes, such as marketing, we will ask for your explicit consent or provide you with the option to decline.

How can you withdraw your consent?

You may withdraw your consent at any time by contacting us via email at: contato@glowcompany.shop.

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Disclosure

We do not sell your personal information. We may share it to process orders, payments, or for other legitimate business purposes. We may also disclose personal information if required by law or in the event of a violation of our Terms of Service.

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E-Commerce Platform

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products. Your data is securely stored on Shopify's servers, protected by industry-standard firewalls.

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Payments

For direct payments, Shopify stores your credit card data encrypted according to PCI-DSS security standards. Transaction data is stored only as long as necessary to complete the purchase and is then deleted.

All payment gateways comply with PCI-DSS standards to ensure the secure handling of credit card information.

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Third-Party Services

We share your personal information with third parties only as described in this policy. Some of these providers assist us with marketing or other business services. These providers only collect, use, and disclose your information to the extent necessary to perform their services.

Please note that some providers may operate in different jurisdictions. If you engage in a transaction involving a third party, your data may be subject to the laws of that jurisdiction.

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Links

Our site may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

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Data Analytics

We use data analytics tools to understand website traffic and enhance your user experience.

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Security

We take precautions and follow best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, or destruction. However, no security system is perfect, and we cannot guarantee the absolute safety of your data under all circumstances.

Your credit card data is encrypted using SSL technology and stored with AES-256 encryption. We comply with PCI-DSS standards and implement industry best practices.

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Cookies and Similar Technologies

We use cookies and similar technologies to personalize your experience on our website. These store small amounts of data on your device to help remember your preferences and improve navigation.

Our online partners may also use cookies and similar technologies to provide personalized experiences across digital platforms. You can manage your cookie preferences in your browser settings, but disabling cookies may affect your experience on our site.

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Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon being posted. If we make significant changes, we will notify you on this page.

If you have any questions or concerns about this policy, please contact us at: contato@glowcompany.shop